8×8 is a powerful, cloud-based phone system that meet the needs of any size business. It includes a comprehensive suite of web-based collaboration software for team members including video conferencing, mobile app, business SMS and VoIP fax.

8x8 Overview

8×8 provide businesses with a secure and reliable business phone system integrated with enterprise-grade features like business SMS, HD voice, video conferencing and call analytics. It wants to enable businesses of all size to communicate better on all levels, whether it’s text messaging on a smartphone, chatting on a laptop, at home or on-the-go. Teams can easily connect to colleagues and clients with just a click of a button.  

Founded in 1987 by Dr. Chi-Shin Wang and Dr. Y. W. Sing, 8×8 is one of the leading providers of VoIP solutions. It didn’t actually become a VoIP service provider until 2000, after it went public and acquired two tech companies. It has had a few name changes in the beginning before it settled with the name 8×8.  

Why Use 8×8

8×8 is a cloud-based communication platform for companies of all sizes. Its business phone system includes a comprehensive suite of web-based collaboration software for team members; audio conferences, Team chat, virtual office apps and file sharing. It also offers enterprise-grade phone features such as HD voice, contact center, call recording and cloud PBX.   

With 8×8, small businesses and entrepreneurs can have some of the same features as Fortune 500 corporations. But, without the high cost of employing on-site IT staff to maintaining expensive hardware & software.  

8×8 Key Features

Because 8×8 have been around for over 30 years, they are experts when it comes to the right communication features for business. Their unified communication solution is among the best in the hosted phone service industry. 8×8 is one of the favorites of most businesses when it comes their phone system. And when you sign-up with 8×8, you can expect Fortune 500-class features like, unlimited calls in up to 47 countries, cloud-based call recording, call waiting and secure video conferencing. Your business will find everything needed to improve productivity

Plans From:
12.00 per month/user
Money-back Guarantee:
30-Day
Business Hours:
24x7
Customer Support:
Phone Support
FAQ Section
Email
Instant Chat
Support Tickets
Video Tutorials

8x8 Details

Company Name:

8×8

Date Established:

1987

Headquarters:

Campbell, CA

Contact Number:

1 (888) 898-8733

Website:

Trusted by:

1 Million+ business users

8x8 business phone system
8x8 office communications solutions
8x8 team collaboration solutions
8x8 video conferencing service

8x8 Pricing Model

Pricing Options:
Billed Monthly
Setup Fee:
Free
Free Trial:
Yes, Available
  • 8×8 Express ($12.00/month per user)

    The 8×8 Express is a complete phone system that fits the needs of most small businesses. This plan will give a small business the look of a large corporations. It offers most of the same features, like unlimited calling in the United States and Canada, Group Chat, and audio & video conferencing in HD quality. 8×8 Express is easy to manage, add new users & lines, and change settings whenever needed. It’s even works perfect for mobile users.8×8 Express includes a mobile apps to manage calls from a mobile device, join meetings, and it integrates with Office 365 & Google Calendar.
  • X Series X2 ($25.00/month per user)

    This plan is a major upgrade from the 8×8 Express plan. The X Series X2 includes everything that 8×8 Express has to offer. However, this plan offers calling within 14 countries rather than just the U.S & Canada. If your company has multiple locations, the X Series X2 will be perfect for your business. The features that this plan provides is essential for today’s expanding businesses. You’ll get advanced features like unlimited internet faxing, call queues, auto attendant and more. The X Series X2 can easily integrate with most popular software like Zendesk & Salesforce.
  • X Series X4 ($45.00/month per user)

    The X Series X4 plan is basically the same as the previous plans. It also offers unlimited calling but within 47 countries. Countries like Mexico, Dominican Republic, South Africa and Hong Kong. The X Series X4 has enterprise-grade security, auto-attendant and HD Voice just like its predecessors. But it includes call quality reporting & analytics as well as an operator switchboard to manage business calls.
  • X Series X6 ($115.00/month per user)

    The powerful X Series X6 plan will provide everything a company needs to keep-up with the demand. Free unlimited calling within 47 countries, advanced auto attendant, Team Messaging, CRM integration and HD audio & video meetings with screen sharing capabilities. The X Series X6 includes 4,000 minutes per concurrent contact center seat, IVR, skill-based call routing, and a post call survey system to ensure the best call quality. This plan is packed full of great business communication features. Clicking the orange button below for more details.

8x8 Software Details

Deployment:
Cloud Based
Business Size:
Small, Medium, Large
Markets:
Australia, Canada, United Kingdom, United States
Platforms:

, ,  

Language:
English
9Expert Score
8×8
An All-in-One Business Phone System
8x8 is the perfect business phone system for companies that want a powerful communication solution, with low monthly fees with a small upfront investment. 8x8 phone system offers enterprise-grade features like HD quality voice, hold music, and Team Messaging.
Quality
9
Support
8
Price
9
Features
9
Reliability
8.5
PROS
  • Awesome Price
  • Best featured functions on market
  • App is very easy to use
  • Design is unique and very user friendly
CONS
  • Support is slow sometimes
  • No video in docs

8x8 Features


Video Conferencing
Whiteboard
Real-time Chat
Presentation Tools
Presentation Streaming
Screen Sharing
Two-Way Audio & Video
Webcasting On-Demand_
Mobile Access
Private Chat
Record & Playback Ability
Hand Raising Feature

PSTN Forwarding
Toll-Free Numbers
Call Data Records
Caller ID
Disaster Recovery
Automatic Fail-over Routing
e911
Multiple DID Options
International Numbers

Video Conferencing
Chat / Messaging
Real Time Editing
Contact Management
Calendar Management
Version Control
Document Management
Task Management
Brainstorming
Project Management
Content Management

Contact Management
Voice & Data Integration
Telemarketing Management
Outbound Reporting
IVR / Voice Recognition
Call Center Management
Predictive Dialer
Inbound Reporting
Call Monitoring
VoIP
Auto-Dialer

Unified Communications
IVR / Voice Recognition
Contact Management
Call Recording
SIP Trunking
Ring Groups
Encryption
Call Parking
Voice Quality Enhancement

Specification: 8×8

Business size , ,
Supported Language English
Markets Australia, Canada, United Kingdom, United States
Deployment Type
Pricing Options

Videos: 8×8

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